Medical Assurance Group
Why MAG IME?

Partners in Productivity

Selecting an independent medical evaluation (IME) partner is a critical decision. The successful outcome of your cases can be greatly affected by your choice, so how do you make such a decision?

Clearly, you’ll work with a company with excellent credentials, extensive experience in the claims industry, and a proven track record for delivering high-quality and cost-effective services. You’ll choose a true partner – a team of high-caliber professionals, well-respected and active in the claims industry, who understand the critical complexity of medical claims. As a busy claims professional, you’ll form a partnership with an IME firm that provides information about valuable third-party resources.

You’ll choose MAG.

 

Commitment

Customer service is more than lip service at MAG. We‘re in business to make your business successful - and we do it by delivering fair, impartial, and accurate medical information where it’s needed, when it’s needed, and how it’s needed. We manage all the details that can take your focus away from the place it counts – delivering superior claims management services to your customers, cost-effectively, making your claims department stand out from the rest.

Our staff, our medical partners, and the technology we’ve developed to support our team all join forces to create a powerful extension of your team. Every team member, whether MAG staff or partner provider, is dedicated to accurate and impartial service to your customers. Every team member appreciates and understands the complexity of each case. We understand the urgency of our clients’ cases, and our staff boasts unparalleled expertise in creating clear case histories, from organized charts to clear purpose letters.

Our experienced staff and provider network are second to none, and they’re backed by impressive technology. State-of-the-art technology supports every twist and turn of your cases’ evaluation, delivering unprecedented data clarity from scheduling to billing.

Your customers are our customers; your success is our success.


Quality
We’re proud of our relentless dedication to quality. Our staff has unusual expertise, with an average ten years’ experience in the field. These professionals become your team, reviewing every report and following up with each provider as needed. Your reports are complete and accurate - the first time, every time. Providers that meet our strict standards are monitored to ensure quality standards – standards that include ease of scheduling, report turnaround time, and ability to address your objectives clearly.

Our innovative technological systems meet similar standards, passing rigorous quality-assurance testing to ensure the integrity of our processes and the security of your confidential information. Whether it’s service delivery or customer care, we never compromise on quality at MAG.

 

Service
We understand your business needs, and our goal is to make your job easier, more successful, and more efficient. Whether you request our services locally or from across the nation, we offer convenience. Do you prefer to discuss your case with one of our experienced team members? Do you prefer the convenience of online service requests? We have the systems in place to make your claims more efficient.

We are dedicated to customer support, and exceed our customers’ expectations every day. From your initial service request through delivery, we handle your case with respect, sensitivity, and professionalism. Give us a call; our friendly staff is always happy to help.

 

 

©2004 Medical Assurance Group, LLC. All Rights Reserved