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To complement our superior staff, MAG uses state-of-the art technology and methodology to provide the best in IME services. To support every service we offer, we capture all client and provider actions in a centralized database with scheduling software that provides complete status handling, activity logging, and automatic prompts for upcoming case actions.
The results are phenomenal; see how our efficiency makes your customer service and customer satisfaction soar. |
| Joining Your Team |
| Customer service is more than lip service at MAG. We‘re in business to make your business successful - and we do it by delivering fair, impartial, and accurate medical information where it’s needed, when it’s needed, and how it’s needed. We manage all the details that can take your focus away from the place it counts – delivering superior care to your customers, cost-effectively, making your claims handling department stand out from the rest. We support our clients and our partners completely. |
| Your customers are our customers; your success is our success. |
- On-site copy service
- Review case objectives
- Physician selection
- Notification letter preparation
- Medical record processing
- Diagnostics processing
- Physician credentialing
- Cover letter preparation
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- Patient reminder calls
- Travel, interpretive service, ground transportation and lodging coordination
- Attendance confirmation
- QA report preparation
- Addendum follow-up
- Access to MAG’s staff medical director
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Independent Medical Evaluations (IME) |
When your claim requires an objective and comprehensive medical opinion, MAG’s IME services are a reliable, dependable source of information.
An IME includes a complete review of records, patient history and physical examination in order to address specific questions posed by the requester. IMEs can support a variety of needs, including:
- Diagnosis and treatment
- Causal relation clarification
- Medical status evaluation
- Prognosis analysis
- Maximum medical improvement (MMI) analysis
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Medical Record Review/Peer Review (MRR/PR) |
When your claims need a comprehensive, impartial review, MAG delivers. Our team of experienced medical professionals provides a thorough analysis of case records to address key issues or trends.
These medical reviews often create valuable insight, including:
- Identifying potential conflicts in a medical record
- Evaluating appropriateness of diagnosis
- Assessing appropriateness of treatment plans
- Identifying medication usage
- Analyzing the reasonable nature of medical charges and or other psychosocial issues.
By delivering accurate, streamlined evaluations, we increase your team’s productivity and deliver superior results – not just for your customers, but for your bottom line.
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Group/Panel Evaluations |
When your claim requires an objective, thorough, multi-specialty medical opinion, MAG’s group and panel examination services provide a comprehensive medical examination to address the specific needs of your case.
A group or panel exam includes a complete review of records, patient history and physical examination to address specific questions posed by the requester. These exams can support a variety of needs, including:
- Diagnosis and treatment
- Causal relation clarification
- Medical status evaluation
- Prognosis
- Maximum medical improvement (MMI) analysis
- Work capacity assessment
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Fitness for Duty Examinations |
Fitness-for-duty examinations remove the guesswork, providing a reliable opinion about an individual’s ability to perform the physical requirements of their position safely.
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Permanent Impairment Ratings |
Permanent impairment ratings bring logic and quantifiable metrics to a medical claim, assessing a patient’s physical loss to the body. Our team delivers an accurate report that sheds light on the level of impairment, allowing your team to deliver the best resolution for the claim.
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Disability Evaluations |
Disability evaluations allow your staff to accurately evaluate your patient’s ability to perform his job. With this evaluation, your team is able to focus on determining a patient’s specific vocational needs and safe work ability, delivering the best solution for the patient.
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Second Opinions |
A critical need in difficult claims, our second opinion reviews keep treatment on track and costs in line by providing an impartial look at the needs surrounding a specific care issue. Our second opinion service includes a patient history review and physical examination, followed by recommendations for further treatment.
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Functional/Physical Capacity Evaluations |
When your claims demand the need to determine a patient’s maximal physical capabilities, we’ll measure those abilities in a safe, controlled environment. A thorough exam incorporates elements of posture, body movements, kinesiology, cardiovascular response, metabolic changes, and affective and psychomotor response to provide a detailed report about a patient’s functional capabilities, allowing your claims team to develop vocational goals or implement a return-to-work program.
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Custom Services |
Our goal is to streamline your options. We can customize any of our services to meet your specific business needs.
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